These guys know customer service! I just stopped in to change the battery in my husband's watch and was surprised to hear it would only cost me $4! So I chatted with Toni about this and that while another very nice gentlemen, I didn't get his name, switched out my battery. Once my watch was ready, I went to hand my debit card over and was told they only take cash. They were so nice about it, they told me to just stop by later today or even tomorrow, when I had a chance to pay them! They were so friendly and kind! I'm not much of a jewelry person myself, but if you are, and you have anything you don't use anymore, I'd bring it in and see what these nice gentlemen will give you for it.